Upstream Data Inc. Purchase Policy
Final Sale
All sales are final.
Purchase Price
All bitcoin mining ASIC hardware quoted by Upstream Data Inc. may be re-priced upon order confirmation – ASIC hardware value fluctuates frequently and we cannot supply a firm quote until the purchase order is committed and funds are received. Shipping and relevant customs duties for ASICs are a separate fee unless otherwise noted.
Payment
All ASIC hardware must be paid 100% in full at the time of order. The order will not be processed until all funds are received. Payment may be made in Canadian dollars, US dollars or bitcoin.
Warranty – ASIC Hardware
For new ASIC hardware an official manufacturer warranty may be provided by the manufacturer of the ASIC mining computer. Upstream Data Inc. will confirm the remaining status of the warranty period on ASIC hardware sold (if applicable). Please refer to the warranty conditions from the ASIC hardware manufacturer’s official website.
For used ASIC hardware no manufacturer warranty shall be included. All used hardware is sold as-is. Upstream Data Inc. may provide a warranty on used hardware at its sole discretion provided the customer has submitted proof of care. Upstream Data Inc. will test all used hardware at its facilities prior to shipping to customers and a test checklist shall be provided with the sale.
Both New and Used ASIC hardware is expected to have a nominal percentage of hardware failures, as is typical in the industry. This can range anywhere between 1-5% failure rate (dead on arrival) on newly manufactured hardware and higher failure rates on used hardware.
For both New and Used ASIC hardware the Buyer acknowledges that ASIC computers are sold by Upstream Data Inc. on an “as is where is” condition, with no guarantees or warranties, either expressed or implied.
Warranty – Upstream Data Inc. Manufactured Goods
Warranty will be provided for all products manufactured and sold by Upstream Data Inc. or its distributors for manufactured defects
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date.
The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
Warranty Limitations
The warranty provided above does not cover:
- Damages resulting from any use for which the product was not intended
- Damages resulting from incorrect or inadequate operating, maintenance or care
- Damages resulting from misuse, abuse, negligence, accidents or shipping
- Damages resulting from normal wear and tear
- Damages incurred during assembly or maintenance
- Damages to ASIC hardware installed and operated using Upstream Data Inc. manufactured goods.
Returns, Refunds & Exchanges
Upstream Data Inc. does not provide refunds, return or exchanges for ASIC hardware purchased.
For products manufactured by Upstream Data Inc. customers are eligible for refunds at the discretion of Upstream Data Inc. and restocking fees up to 25% may be applied.
Where refunds are approved by Upstream Data Inc. the return of funds will be in the denomination of the currency that was used to pay for the order. For example, orders paid for in bitcoin will be returned in full in bitcoin.
In special cases where return or exchange of defective ASIC hardware is approved by Upstream Data Inc. all related shipping costs to and from Upstream Data Inc. facilities are borne by the Buyer. All returned ASIC hardware must be shipped to Upstream Data Inc. facilities as outlined below and the cost of the return shipping is solely the expense of the buyer.
Upstream Data Inc.
5702 63 Ave, Bay #5
Lloydminster AB T9V 3T7
Upstream Data Inc. reserves the right to reject and refund payment to the Buyer at any time in such cases where the ASIC hardware inventory or price has changed prior to order commitment. In such cases funds will be returned in full in the currency that was used for payment.
Shipping and Installation Costs
Buyer shall pay any and all costs, charges, taxes, packaging, duties and other expenses arising from and/or relating to the shipping, importation and installation of the Goods sold.
Transactions at Closing
Title to the product shall transfer immediately upon delivery of the product to the Buyer. The product shall be free and clear of all liens, charges, and encumbrances whatsoever.
Tax Obligations
Buyer shall be fully responsible for paying and/or reimbursing Upstream Data Inc. and/or Upstream Data Inc. affiliates for any and all applicable taxes that are or may become payable in connection with the sale of product, including but not limited to sales taxes, use taxes, goods and services taxes, value-added taxes, stamp duties, transfer taxes, or similar consumption-type non-income taxes. Further, Buyer shall also be fully responsible for self-assessing its tax obligations on the purchase of the product and either (i) remit taxes to the applicable authority when liability exists on the product and is not collected and remitted by Upstream Data Inc.; or (ii) provide Upstream Data Inc. with a certificate or other acceptable proof evidencing an exemption from such liability of tax obligations.
Governing Law
The validity and construction of this Agreement shall be governed by the substantive laws of the Province of Alberta, Canada.
Buyer and Seller Disclosure
Upstream Data Inc. affirms that the information about the product as invoiced is accurate to the best of its knowledge. The Buyer understands that the product is sold by Upstream Data Inc. on an “as is where is” condition, with no guarantees or warranties, either expressed or implied.
